DATES 2023
Valencia / Spain
OCT 25th – 27th
SPECIAL EDITION
BOGOTA / LATAM
Nov 6th – 10th
VIRTUAL ORIENTATION COURSE
If none of these dates or locations suits you, then you still have the possibility to participate in our Virtual Orientation Course, i.e. remotely without leaving your office.
MVNO Nation Orientation Course – Special Edition
Valencia – right after the Main Event
MVNO Nation – Special Edition 2.5 days
discounted to EUR 3.400,-
(for MVNO Nation Event participants only)
Wednesday 5pm – Friday 3pm
Course includes all 4 Modules as the full event , welcome sundowner sail on Wednesday evening. Common dinner on thursday, all drinks during the program
Does not include accomodation and local travels
what is your gain
FOR MVNOs
- A full understanding of all different business areas to be covered and operated during launch and operations
- How to AVOID TRAPS from the beginning
- The MUST HAVES for a successful future
- A revisit of your business plan
- A Recognition of Completion together with a GAP Report at the end of the course will be provided
For MNOs, MVNAs and Brand Licensors
- We create qualified aspirants with more than just desire knocking at your door – saving time, money and lowering risk
- The GAP Report will show you where your candidate have lacks and need support
- Assure your brand is in capable hands
MVNO Orientation Course
In a bit more detail we will cover the following topics in these 5 days:
Business Operations
- Customer Management
- Customer Care
- Contact Center
- Supplier Management
- Logistics
- Billing & Payment
- ERP interfacing
- Legal
- LIMS
- SIM / Voucher Management
Finance & Controlling
- Business Intelligence
- Customer Insights
- Customer Monitoring
- Risk Assessment
- Accounting & Finance
- Procurement
Relationship Management
- Performance Management
- Sales Training
- MVNO steering
- Regulatory Affairs
- Content/VAS Provider Mgmt.
- Data Protection Law
- Mobile Network Partner Management
Product Marketing
- Product & Requirement Mgmt.
- Process Mgmt.
- Communications
- Competitor analysis
- CRM Campaigning
- Wholesale & Pricing
- Data Management & Analytics
Technology & Mobile Care
- IT (OSS/BSS)
- Support and Technical Ticket Management, Roles
- Provisioning
- SIM / eSIM
- Data Warehousing
- Communication Channels